{"id":1,"date":"2022-09-03T17:56:29","date_gmt":"2022-09-03T17:56:29","guid":{"rendered":"https:\/\/secure.powersrvcs.com\/support\/?p=1"},"modified":"2024-03-25T09:32:56","modified_gmt":"2024-03-25T09:32:56","slug":"hello-world","status":"publish","type":"post","link":"https:\/\/secure.powersrvcs.com\/support\/2022\/09\/03\/hello-world\/","title":{"rendered":"Email Client information"},"content":{"rendered":"\n<p>Our company supports more than one type of Email software platform. &nbsp;Our newest platform was  upgraded  to improve it&#8217;s security and spam prevention. This particular server was previously identified as&nbsp;either of two hostnames &#8212; &nbsp;mail.intercape.com or &nbsp;mail.i-it.co.uk. &nbsp;Unfortunately, to accomplish the security improvements, the hostname must now be specified as only&nbsp;mail.i-it.co.uk and&nbsp;plain text password logins are no longer allowed. &nbsp;In general, if the email client settings are changed to allow TLS or SSL, and password authentication is selected, all other parameters should stay the same if the email account was working prior to the server upgrade. &nbsp;The mail server supports both POP and IMAP protocols. &nbsp;Below are some screen shots showing typical settings for some email clients.<\/p>\n\n\n\n<p class=\"has-text-align-center\"><strong>Outlook Email client &#8211; POP setup<\/strong><\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"712\" height=\"203\" src=\"https:\/\/secure.powersrvcs.com\/support\/wp-content\/uploads\/2022\/09\/outlook_POP3_settings.png\" alt=\"\" class=\"wp-image-7\" srcset=\"https:\/\/secure.powersrvcs.com\/support\/wp-content\/uploads\/2022\/09\/outlook_POP3_settings.png 712w, https:\/\/secure.powersrvcs.com\/support\/wp-content\/uploads\/2022\/09\/outlook_POP3_settings-300x86.png 300w\" sizes=\"auto, (max-width: 709px) 85vw, (max-width: 909px) 67vw, (max-width: 984px) 61vw, (max-width: 1362px) 45vw, 600px\" \/><\/figure>\n\n\n\n<figure class=\"wp-block-image size-full\"><img decoding=\"async\" src=\"https:\/\/secure.powersrvcs.com\/support\/wp-content\/uploads\/2022\/09\/Outlook_POP_smtp.tiff\" alt=\"\" class=\"wp-image-8\"\/><\/figure>\n\n\n\n<p>Note that SPA should not be checked<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"709\" height=\"210\" src=\"https:\/\/secure.powersrvcs.com\/support\/wp-content\/uploads\/2022\/09\/outlook_no_SPA.png\" alt=\"\" class=\"wp-image-9\" srcset=\"https:\/\/secure.powersrvcs.com\/support\/wp-content\/uploads\/2022\/09\/outlook_no_SPA.png 709w, https:\/\/secure.powersrvcs.com\/support\/wp-content\/uploads\/2022\/09\/outlook_no_SPA-300x89.png 300w\" sizes=\"auto, (max-width: 709px) 85vw, (max-width: 909px) 67vw, (max-width: 984px) 61vw, (max-width: 1362px) 45vw, 600px\" \/><\/figure>\n\n\n\n<p>For outgoing mail to be sent, The Outgoing Server tab should have the requires authentication checkbox checked, &nbsp;The Log On using: account name and password should be filled out.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"340\" src=\"https:\/\/secure.powersrvcs.com\/support\/wp-content\/uploads\/2022\/09\/outlook_smtp_auth-1024x340.png\" alt=\"\" class=\"wp-image-10\" srcset=\"https:\/\/secure.powersrvcs.com\/support\/wp-content\/uploads\/2022\/09\/outlook_smtp_auth-1024x340.png 1024w, https:\/\/secure.powersrvcs.com\/support\/wp-content\/uploads\/2022\/09\/outlook_smtp_auth-300x100.png 300w, https:\/\/secure.powersrvcs.com\/support\/wp-content\/uploads\/2022\/09\/outlook_smtp_auth-768x255.png 768w, https:\/\/secure.powersrvcs.com\/support\/wp-content\/uploads\/2022\/09\/outlook_smtp_auth.png 1045w\" sizes=\"auto, (max-width: 709px) 85vw, (max-width: 909px) 67vw, (max-width: 1362px) 62vw, 840px\" \/><\/figure>\n\n\n\n<p class=\"has-text-align-center\"><strong>Thunderbird &#8211; IMAP exampl<\/strong>e<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"946\" height=\"499\" src=\"https:\/\/secure.powersrvcs.com\/support\/wp-content\/uploads\/2022\/09\/Tbird_imap_settings.png\" alt=\"\" class=\"wp-image-11\" srcset=\"https:\/\/secure.powersrvcs.com\/support\/wp-content\/uploads\/2022\/09\/Tbird_imap_settings.png 946w, https:\/\/secure.powersrvcs.com\/support\/wp-content\/uploads\/2022\/09\/Tbird_imap_settings-300x158.png 300w, https:\/\/secure.powersrvcs.com\/support\/wp-content\/uploads\/2022\/09\/Tbird_imap_settings-768x405.png 768w\" sizes=\"auto, (max-width: 709px) 85vw, (max-width: 909px) 67vw, (max-width: 1362px) 62vw, 840px\" \/><\/figure>\n\n\n\n<p>Outgoing mail should have these settings &#8211; with your user name specified (Postmaster is an example).<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"288\" height=\"149\" src=\"https:\/\/secure.powersrvcs.com\/support\/wp-content\/uploads\/2022\/09\/smtp_server.png\" alt=\"\" class=\"wp-image-12\"\/><\/figure>\n\n\n\n<p class=\"has-text-align-center\"><strong>Apple Mail.app<\/strong><\/p>\n\n\n\n<p>The same guidelines will work with the Apple Mail application. &nbsp;Additionally the below IMAP settings will play:<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"748\" height=\"852\" src=\"https:\/\/secure.powersrvcs.com\/support\/wp-content\/uploads\/2022\/09\/Apple_mail_app_IMAP.png\" alt=\"\" class=\"wp-image-13\" srcset=\"https:\/\/secure.powersrvcs.com\/support\/wp-content\/uploads\/2022\/09\/Apple_mail_app_IMAP.png 748w, https:\/\/secure.powersrvcs.com\/support\/wp-content\/uploads\/2022\/09\/Apple_mail_app_IMAP-263x300.png 263w\" sizes=\"auto, (max-width: 709px) 85vw, (max-width: 909px) 67vw, (max-width: 984px) 61vw, (max-width: 1362px) 45vw, 600px\" \/><\/figure>\n\n\n\n<p class=\"has-text-align-center\"><strong>Apple IOS &#8211; iPhone and iPad<\/strong><\/p>\n\n\n\n<p>Below are some typical incoming mail settings. &nbsp;Use Settings:Mail:Accounts to get to this area. If you are setting the account up for the first time, Select Add Account:Other:Add Mail Account. The interface will ask for the email address and password. At the next page(s), use the Host name illustrated below.<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"640\" height=\"960\" src=\"https:\/\/secure.powersrvcs.com\/support\/wp-content\/uploads\/2022\/09\/photo-1.png\" alt=\"\" class=\"wp-image-14\" srcset=\"https:\/\/secure.powersrvcs.com\/support\/wp-content\/uploads\/2022\/09\/photo-1.png 640w, https:\/\/secure.powersrvcs.com\/support\/wp-content\/uploads\/2022\/09\/photo-1-200x300.png 200w\" sizes=\"auto, (max-width: 709px) 85vw, (max-width: 909px) 67vw, (max-width: 984px) 61vw, (max-width: 1362px) 45vw, 600px\" \/><\/figure>\n\n\n\n<p>The outgoing server settings should show the following:<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"710\" height=\"618\" src=\"https:\/\/secure.powersrvcs.com\/support\/wp-content\/uploads\/2022\/09\/IOS_outgoing1.png\" alt=\"\" class=\"wp-image-15\" srcset=\"https:\/\/secure.powersrvcs.com\/support\/wp-content\/uploads\/2022\/09\/IOS_outgoing1.png 710w, https:\/\/secure.powersrvcs.com\/support\/wp-content\/uploads\/2022\/09\/IOS_outgoing1-300x261.png 300w\" sizes=\"auto, (max-width: 709px) 85vw, (max-width: 909px) 67vw, (max-width: 984px) 61vw, (max-width: 1362px) 45vw, 600px\" \/><\/figure>\n\n\n\n<p>Your email account or user name string should be then entered, followed by:<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"688\" height=\"415\" src=\"https:\/\/secure.powersrvcs.com\/support\/wp-content\/uploads\/2022\/09\/ios_outgoing2.png\" alt=\"\" class=\"wp-image-16\" srcset=\"https:\/\/secure.powersrvcs.com\/support\/wp-content\/uploads\/2022\/09\/ios_outgoing2.png 688w, https:\/\/secure.powersrvcs.com\/support\/wp-content\/uploads\/2022\/09\/ios_outgoing2-300x181.png 300w\" sizes=\"auto, (max-width: 709px) 85vw, (max-width: 909px) 67vw, (max-width: 984px) 61vw, (max-width: 1362px) 45vw, 600px\" \/><\/figure>\n\n\n\n<p><\/p>\n\n\n\n<p>To summarize:<\/p>\n\n\n\n<p>Server hostname for incoming and outgoing<br>mail.i-it.co.uk<\/p>\n\n\n\n<p> The ports available on the mail.i-it.co.uk mail server:<\/p>\n\n\n\n<p>Protocol &#8211; Security Setting -Port Number(s)\u00a0<br>POP3 (receiving mail) &#8211; Encrypted SSL &#8211; 995\u00a0<br>POP3 (receiving mail)-  Unencrypted &#8211; 110\u00a0<br>IMAP (receiving mail) &#8211; Encrypted  TLS &#8211; 993\u00a0<br>IMAP (receiving mail) &#8211; Encrypted  SSL &#8211; 993<br>SMTP (sending mail) &#8211; Encrypted  SSL &#8211; 587<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Our company supports more than one type of Email software platform. &nbsp;Our newest platform was upgraded to improve it&#8217;s security and spam prevention. This particular server was previously identified as&nbsp;either of two hostnames &#8212; &nbsp;mail.intercape.com or &nbsp;mail.i-it.co.uk. &nbsp;Unfortunately, to accomplish the security improvements, the hostname must now be specified as only&nbsp;mail.i-it.co.uk and&nbsp;plain text password logins &hellip; <a href=\"https:\/\/secure.powersrvcs.com\/support\/2022\/09\/03\/hello-world\/\" class=\"more-link\">Continue reading<span class=\"screen-reader-text\"> &#8220;Email Client information&#8221;<\/span><\/a><\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[],"class_list":["post-1","post","type-post","status-publish","format-standard","hentry","category-uncategorized"],"_links":{"self":[{"href":"https:\/\/secure.powersrvcs.com\/support\/wp-json\/wp\/v2\/posts\/1","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/secure.powersrvcs.com\/support\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/secure.powersrvcs.com\/support\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/secure.powersrvcs.com\/support\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/secure.powersrvcs.com\/support\/wp-json\/wp\/v2\/comments?post=1"}],"version-history":[{"count":4,"href":"https:\/\/secure.powersrvcs.com\/support\/wp-json\/wp\/v2\/posts\/1\/revisions"}],"predecessor-version":[{"id":32,"href":"https:\/\/secure.powersrvcs.com\/support\/wp-json\/wp\/v2\/posts\/1\/revisions\/32"}],"wp:attachment":[{"href":"https:\/\/secure.powersrvcs.com\/support\/wp-json\/wp\/v2\/media?parent=1"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/secure.powersrvcs.com\/support\/wp-json\/wp\/v2\/categories?post=1"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/secure.powersrvcs.com\/support\/wp-json\/wp\/v2\/tags?post=1"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}